How We Review Sites Featured on the UK Online Casinos List
Here at TopRatedCasinos.co.uk, our expert team does all the legwork to scope out the very best online UK casinos. On this page is a comprehensive list of sites we recommend — all fully licensed and scoring highly in our rigorous review process.
Be aware this list doesn’t include every site in the country. Instead, you’ll find a strong set of operators that have proved their mettle when it comes to delivering the very best online casino experience. If you’d like to know about all of the factors we take into consideration when reviewing a site, you can find the full list of criteria within our editorial policy. Here are a few of the most important considerations.
Licensing
Any site that finds itself on our UK online casinos list must be fully licensed by the relevant governing bodies — no exceptions. Playing at a licensed site affords a greater level of protection to players, as the online casino is beholden to certain standards of safety. Any non-compliant operators risk large penalties and fines, with the worst offenders can lose their licence altogether.
There’s usually a different regulator in each country. In the UK, the body responsible for licensing is the Gambling Commission (UKGC). Other names you’re likely to see include the Malta Gaming Authority (MGA) or Gibraltar Regulatory Authority (GRA).
By playing at a licensed casino, you know the games you’re playing will be fair and you’re less likely to encounter issues with security or payouts; play at an unlicensed site and you’re putting yourself at risk.
Customer Support
When your money is on the line, the last thing you want is to be left high and dry when you encounter a technical problem. That’s why we thoroughly assess every casino’s customer support offering. We like to see a multitude of channels through which members can contact the site, including email, telephone, and live chat — bonus points if there’s 24/7 access.
We expect customer support to be courteous, and response times should be fast: no one wants to be left waiting when it comes to their cash. We’ll also check for active social media accounts, as these are a good way to stay up to date with a casino’s happenings, as well as offering an extra avenue through which to seek assistance.
Payout Speed
For deposits and withdrawals, choice is important for our players. Inclusion of the latest methods is essential, as these often unlock the quickest withdrawal speeds. There should be at least one e-wallet option — PayPal, Skrill, and Neteller are common — and newer technologies such as Trustly are welcome too.
No matter the payment method, withdrawals should be processed promptly by the casino, allowing players to take advantage of the speed offered by these newer services.
Site Design
It’s 2022, and a site’s design should reflect that. Antiquated graphics are a no-no, and sites should look great on mobile as well as desktop. An optional dark mode is the icing on the cake. It might sound shallow, but it all plays into an engaging experience and is something we’ll always consider before placing a name on our UK online casinos list.
Usability
What use is an online casino if you can’t find what you’re looking for? The library should be easy to navigate and filter — and that’s especially true when many slots catalogues run into the thousands. All site functionality such as banking, account management, and promotions must be within easy reach of the player. Casinos with a convoluted or difficult withdrawal process will find themselves severely marked down.
Frequently Asked Questions 
