Mr Play Bonus

Design & Usability

Mr Play has a clean and simple design with no discernible theme other than the moustache logo. I’m not sure exactly what the operator is going for with this, but I found it impossible not to think of the face of Pringles. Other than this, the white and blue aesthetic is unassuming and fairly unimaginative, but it does the job.

I prefer the aesthetic and creative themes of sites like Casushi and Duelz — these operators obviously put more effort into making their platforms look the part. Mr Play does the bare minimum in this regard, so bear this in mind if this is something you value.

The trend continues with the platform’s general layout, again providing the bare minimum in terms of menus and search filters. The casino section has “Featured Games”, “New”, “Video Slots”, “Drops & Wins”, and “Casino Games” tabs on the banner at the top of the screen, but the navigational tools more or less end here.

Mr Play also provides a game search bar, so you won’t have trouble finding your preferred option if you already know the title. I could also use this to search via developer — a nice positive. Nevertheless, I was at a loss when looking for specific types of games like Megaways or jackpots, which is a shame.

Alternatives like All British Casino perform much better in this regard. For example, the popular UK online casino even provides players with in-depth categories for each type of online slot theme. Mr Play must up its game considerably here to compete with the top dogs, but at least it doesn’t just provide a list of titles without any categories or search functions whatsoever like some more basic sites.

I also had some gripes with the backend software, although it wasn’t anything too serious. I encountered a few glitches during my testing process, with the live casino section only loading a handful of games on a few occasions. The casino game tabs on the horizontal banner at the top of the screen can also malfunction, sometimes just showing “Casino” rather than the specific options. I’d still trust Mr Play to deliver a reasonably seamless gameplay experience, but it’s worth noting.

Software

Mr Play partners with most leading software providers, contributing to its excellent reputation. I could choose from an outstanding variety of top titles from the likes of NetEnt, Microgaming, Pragmatic Play, and Blueprint, so the operator performs brilliantly if you’re after games from the most established providers. However, I did notice a lack of Big Time Gaming slots. This could be a sticking point for some players, since the Aussie developer is responsible for some of the most ground-breaking games on the market.

I think Mr Play could also do slightly better with its selection of smaller development studios too. I could find a few options from the likes of Ainsworth and Stakelogic, but nothing from some of the more forward-thinking providers like Relax Gaming or ELK Studios.

The live dealer suite is packed with software developers, with Evolution suuplying the bulk alongside Authentic and Microgaming. I was also happy to find several options from Skywind, a live dealer brand I haven’t seen at many other platforms.

Games

• Gambling Site

The Mr Play gaming catalogue is definitely one of its strong points. I counted over 2,000 titles featuring many of the industry’s finest slots, live dealer games, and table options. This puts the operator in the higher echelons of the UK online casino world for quantity, and the overall quality is also top-notch.

I could choose from various high RTP online slots like Energoonz and Guns N Roses, contributing to a site-wide average of around 96.60%. Mr Play also has a fantastic range of progressive jackpot slots, although, as I mentioned earlier, it can be hard to find them all due to the lack of search filters and categories. The operator has several Mega Moolah-branded games, including some of the latest options like Book of Mega Moolah, which are much rarer to find than the usual options.

One of the only areas where the slots library falls short is with Megaways titles. Mr Play only provides ten at the time of writing, much fewer than other sites like Virgin Games. Nevertheless, I didn’t mind too much, especially with the operator’s rich variety of brand-new slots like Super Fruit Smash and Demon Pots. Being able to play the demo mode without registering or signing in was also a significant advantage.

Mr Play has one of my favourite live dealer libraries, although I wish the operator used more navigational categories than just “Blackjack”, “Roulette”, and “Baccarat”. I couldn’t fault the experience other than this, with over 100 options spanning popular table games and innovative live dealer slot reconstructions like Gonzo’s Treasure Hunt.

Slots

Over 400 slot titles are on offer from Mr Play. These include numerous high-level progressive jackpot titles like Divine Fortune and Funky Spin. You’ll also find a good number of slots using the popular variable payline Megaways engine. These titles include 88 Fortunes Megaways, Fruit Shop Megaways, and Rainbow Riches Megaways.

Classic slots and video slots galore meet the player here, from popular classics like Starburst to a constant stream of fresh releases from the myriad software developers which provide the games.

We would ideally like to see some more options for navigation through the large slots collection. For example, you can’t search by game provider – while you can type the name into the search field, you’ll only get a few slots from the provider.

The long list of games means unless you know what you’re looking for, you could be stuck browsing for some time! There are also no feeds showing the current jackpots from progressives, something most other online casinos offer.

Table Games

There are seven table games you can try out at Mr Play: two blackjack games, three roulette games and two video poker games. The number and range of table games isn’t that great compared to what lots of other online casinos have to offer, so it would be great to see more games of this category added to the casino in the future.

Live Casino

One of the best live casinos around, Mr Play offers pretty much the full Evolution portfolio of live dealer games, such as live roulette, live blackjack and live baccarat.

This includes a startling number of blackjack games with various stake limits and numerous variations on the traditional theme.

The roulette and poker choices also cover a good number of stake limits and forms of each game.

We especially like the presence of a large live baccarat suite consisting of over 20 different games including Commission Free Baccarat and Baccarat Squeeze. This is more than baccarat fans are generally used to getting from online casinos.

Evolution Gaming is the specialist in the world of live dealer games, and it shows. Every game has its own personality and is beamed live from a professional, sleek looking studio. Hosts and croupiers are fully trained and friendly, with players able to chat with them and other players while the games take place.

A good number of Evolution’s more unique live games are on offer here too, including Dream Catcher, Football Studio, and Mega Ball. Mr Play also has live casino offerings from impressive developers Authentic Gaming and Ezugi.

The Mr Play live casino is accessible 24/7 and will please everyone from the newbie to the seasoned high roller with its wide mix of games.

The Mr Play banking section has its ups and downs. First off, I must applaud the impressive range of payment methods available: the operator covers debit cards, e-wallets, prepaid cards, and Open Banking solutions with aplomb, offering a few rarer options like MuchBetter and AstroPay that have only just started to break the UK casino market. Additionally, all deposit methods are available for the welcome bonus. Check below for the full list:

• Visa
• Mastercard
• Bank Transfer
• Trustly
• PayPal
• AstroPay
• MuchBetter
• Skrill
• Paysafecard

While Mr Play doesn’t support instant withdrawal services like Visa Fast Funds, the processing team aims to process withdrawal requests instantaneously. I usually use e-wallets like PayPal if I’m looking for super speedy payouts, and Mr Play performed fairly well during my tests. I did have to wait a few hours, though, so the platform lags behind sites like Grosvenor or Luckster that can complete withdrawals within 30 minutes or less.

Support Options

I could use live chat, telephone, and email support at Mr Play alongside a detailed FAQ section. The customer service representatives were all polite and happy to help, but unfortunately the live chat wasn’t available 24/7. With a website and app prone to glitches, this could be frustrating.

Mr Play has an HTML5 website and gaming catalogue, so I could play from my smartphone without many issues. One thing to note is that the website dimensions can go a little skew-whiff from time to time on smaller mobile screens. This is also where the absence of search categories can be more annoying, as it takes a while to scroll through the catalogue on narrower interfaces.