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Play Frank Bonus

Expert
Score
9.5
User
Score
6
  • Fast Withdrawals
  • Mobile App
  • Live Casino
  • PayPal
  • Sportsbook
  • 35x
    Wagering Requirement
Reviewed by: Eddie Baker
Last updated:
Play Frank

100% up to £100 + 50 Free Spins

  • Fast Withdrawals
  • Mobile App
  • Live Casino
  • PayPal
  • Sportsbook
  • 35x
    Wagering Requirement
Go to site
New players only. Min deposit £20. Bonuses to a max of £100 + 50 spins. Wagering bonus 35x. Wagering bonus spins 35x. The winnings must be wagered within 21 days. Bonus T&Cs apply18+ Please Gamble Responsibly. Click 'Claim Bonus' to view the full terms and conditions.

Play Frank Casino Review

PlayFrank is part of the Aspire Global family of online casinos — a Malta-based company that provides high-quality operators to players all over the world. Mr.play, Slotanza, and Luckster all operate under the AG wing, so members at PlayFrank can rest assured they’ll receive a professional, friendly, and most importantly, highly entertaining casino experience.

We’ve broken down all of the salient aspects of this casino so that you can decide whether it’s the right fit for you. From welcome bonuses to customer support options, all you need to know is right here in our expert, user-focused review.

Bonuses & Promo

Bonuses & Promotions

Play Frank welcomes new players to the site with a 100% matched deposit and bonus spins bundle. After signing up and depositing £20, I was able to claim an additional £20 in bonus credit plus 50 spins for NetEnt’s cosmic classic, Starburst.

The maximum bonus is £100, which you can claim by depositing £100 of your own cash. Couple that with some bonus spins and there’s lots to be excited about here. Some sites include a more diverse range of eligible slots when it comes to the spins, but since the bonus credit can be used on a variety of games, there’s no problem there.

The main drawback of this offer is the 35x wagering requirement that applies to the bonus funds and any winnings from the free spins. In my case, after receiving £20 from the matched deposit, I would need to wager £700 (35 x £20) before the bonus money could be transferred into my real money balance. Similarly, if I struck it lucky and won £10 from the free spins, I’d need to wager £350 (35 x £10) to withdraw those winnings.

35x wagering requirements are common among UK online casinos, but that doesn’t make them any less restrictive, particularly as players only have 21 days to fulfil them before the bonus balance expires. It could be worse, though — Voodoo Dreams has a similar welcome offer that comes with 60x wagering, applied to the sum of the deposit and the bonus credit, which really does make it nigh-on impossible to withdraw any cash.

I’d recommend Play Frank’s offer to new players who are simply keen to try out the site and get to grips with a variety of different slots and casino games. It’s best to avoid expectations of a cash return and treat the spins and bonus credit as a test run. If you’d like to play slots with free spins and avoid wagering requirements, check out what’s on offer at Betfair and PlayOJO.

Once I got settled in at Play Frank, I was pleased to see a decent range of ongoing promotions. Pragmatic Play’s Drops & Wins offers a whopping £2,000,000 in prizes every month. Plus, there are opportunities to pick up free spins every day when you wager £100 or more with the Daily Spin Frenzy, along with additional Daily Challenges that come with a mix of exciting rewards.

100% up to £100 + 50 Free Spins

pay £100, play with £200
New players only. Min deposit £20. Bonuses to a max of £100 + 50 spins. Wagering bonus 35x. Wagering bonus spins 35x. The winnings must be wagered within 21 days. Bonus T&Cs apply 18+ Please Gamble Responsibly. Click 'Claim Bonus' to view the full terms and conditions.
New players only. Min deposit £20. Bonuses to a max of £100 + 50 spins. Wagering bonus 35x. Wagering bonus spins 35x. The winnings must be wagered within 21 days. Bonus T&Cs apply 18+ Please Gamble Responsibly. Click 'Claim Bonus' to view the full terms and conditions.

Design & Usability

Play Frank’s bright and colourful design is simple but effective. Far too many sites drop the ball when it comes to the display of terms and conditions, for example, but here everything is clear, concise and neatly presented.

It’s also easy to find what you’re looking for thanks to the various filtering options. The main games page is divided into featured, new, slots, buy win, jackpots, slingo, Drops & Wins, game shows, and vendors.

Through the vendors tab I was able to see a full list of each of the software providers featured on the site, along with the number of games and a link to view all the available titles. As a keen fan of games by Play’n GO and NextGen Gaming, this saved me a lot of time in finding my favourites as well as new games to enjoy.

Software

Play Frank ticks most of my boxes when it comes to the games studios featured on the site — NetEnt, Eyecon, Microgaming, Pragmatic Play, and Play’n GO are among the biggest names to contribute a wealth of top quality titles.

I was happy to see a variety of lesser-known developers too, bringing the total up to 43. The likes of Blueberi, Skillzzgaming, and Spribe may only have a handful of games on the site, but they may just become some of your favourites.

Games

The first thing I noticed about the games library at Play Frank was the absence of table games — there is no blackjack, roulette or baccarat available to play on this site. This may come as a disappointment to fans of these classics and it’ll be important to consider whether this is a dealbreaker before signing up.

That said, fans of live games are still somewhat catered for thanks to the inclusion of just over ten game shows, while there are also several live poker games included — namely Three Card Poker, Ultimate Texas Hold’em, and Texas Hold’em Bonus Poker. Super Sic Bo is also in there, so it’s not a complete table game write off. The game shows are all provided by Evolution and include Crazy Time, Funky Time, and the innovative Gonzo’s Treasure Hunt.

With a roulette wheel-shaped hole in the middle of the games catalogue, it’s down to the slots collection to step up. Thankfully, there are almost 1,700 to choose from, with fan favourites such as Book of Dead and Big Bass Bonanza joined by a regularly-updated stream of new titles from a variety of different developers.

I was also impressed with the range of Slingo titles available — there are 27 in all, including Slingo Space Invaders, Slingo Cosmic Clusters, and Slingo Carnival. If, like me, you enjoy a TV show-themed game, I’d recommend a nostalgic trip down to Deal or No Deal Slingo.

Slots

There are over 1,300 slots at PlayFrank, offering great depth in terms of developer, style, theme, bonus rounds, RTP, and volatility. Microgaming, Play’n GO and Pragmatic Play make up the majority of these games, and their most beloved titles are all included, such as Immortal Romance, Book of Dead, and Big Bass Bonanza. As two of the most successful slots of all time, it’s no surprise to also see NetEnt’s Gonzo’s Quest and Starburst making an appearance.

There are no progressive jackpot slots at PlayFrank, which is one area this casino could improve. It means fans of Mega Moolah, Mega Fortune, and other titles in this genre will need to look elsewhere to land those major jackpots.

PlayFrank could also be a little more practical in its filtering facilities. There are no sub-categories through which players can search the library, meaning all 1,317 slots are sat in one long block. We’d like to see the collection broken down by Megaways titles, new releases, and perhaps even software developers too.

Table Games

PlayFrank plays host to 11 RNG blackjack games provided between Microgaming and iSoftBet. Microgaming’s Vegas series includes strip, downtown, and single-deck variants, while iSoftBet offers multi-hand and side bet pairs games. For those who prefer blackjack played in its purest form, there are classic games supplied by both of these developers.

Live Games

PlayFrank offers an impressive live casino, with 127 games provided by Evolution Gaming and Authentic Gaming. Evolution is known as the leader in the live dealer space, but Authentic’s contribution really rounds out the collection here.

As standard, games of roulette and blackjack are the most popular, with 31 and 54 tables respectively. You’ll also find games of baccarat, poker, andar bahar, sic bo, dragon tiger, and six gameshow-style titles including Dream Catcher, Mega Ball, and Monopoly Live.

Live casino developers have also worked on the adaptation of popular slot games into this gambling format. As such, Evolution has revamped Gonzo’s Quest to create Gonzo’s Treasure Hunt, where a game host manages and commentates on the game as you play. This is also the first online casino game that can be played with a VR headset for a more immersive experience.

Live casino tables at PlayFrank will suit players of all budgets. Minimum bets start at £0.10 on live roulette games, stretching all the way to £10,000 for the highest of rollers.

Slots
1317
Blackjack
65
Roulette
44
Live Casino
127
Poker
5
Baccarat
23
Craps
0

Cashier

Whether you like to keep things simple with a debit card payment or prioritise privacy and speed with an e-wallet, Play Frank has you covered. Visa and Mastercard are both accepted, with instant deposits and varied withdrawal times depending on your bank.

Play Frank’s support for fast withdrawals is welcomed with the inclusion of PayPal, Skrill, AstroPay and MuchBetter. These e-wallets also allow you to deposit and withdraw funds using just a username and password. I opted for PayPal and received my cash within 24 hours.

Trustly is another method I’m always happy to see — it’s ideal for players who want to transfer funds directly from their bank account but would rather not share their details with the casino. Simply log in to your bank via Trustly’s secure portal to confirm a speedy payment.

All of these methods are free to use at Play Frank, although they may come with fees when using the service more generally. Skrill, for example, charges users for withdrawing funds from the digital wallet to their bank accounts. Skrill is also excluded from being used to claim deposit bonuses, such as the welcome offer.

Payment Method Deposit Time Withdrawal Time (Business Days)
Visa/Mastercard Instant 0–6
Bank Transfer Instant 2–6
Trustly Instant 0–4
PayPal Instant 0–2
AstroPay Instant 3
MuchBetter Instant 0–2
Skrill Instant 0–2
Paysafecard Instant N/A

Deposit and Withdrawals

Method Min deposit Minimum Withdrawal Limit Withdrawal Processing Time
Visa Mastercard £10 £10 0-6 business days
PayPal £10 £10 0-2 business days
Skrill £10 £10 0-2 business days
MuchBetter £10 £10 0-2 business days
Trustly £10 £10 0-4 business days
Bank Transfer £10 £10 2-6 business days
Paysafecard £10 N/A N/A

Support Options

'<p>Play Frank’s support team is available seven days a week from 08:00 to 00:00 CET, via live chat or email. It’s great to know that help is on hand should you need it — I made plenty of use of the live chat when I was registering, to ask questions about the verification process and bonus T&amp;Cs.</p> <p>That said, much of this information is also available in the FAQs. You’ll find details regarding privacy, bonuses, depositing, cashing out, documentation, technical issues, and more, so this is a great place to start if you have a query. If a 24/7 customer support service is essential for you, I’d recommend either Griffon Casino or All British Casino.</p> '

Play Frank’s support team is available seven days a week from 08:00 to 00:00 CET, via live chat or email. It’s great to know that help is on hand should you need it — I made plenty of use of the live chat when I was registering, to ask questions about the verification process and bonus T&Cs.

That said, much of this information is also available in the FAQs. You’ll find details regarding privacy, bonuses, depositing, cashing out, documentation, technical issues, and more, so this is a great place to start if you have a query. If a 24/7 customer support service is essential for you, I’d recommend either Griffon Casino or All British Casino.

Mobile Experience

I found Play Frank’s mobile site easy and enjoyable to use. The fast loading times and intuitive feel really impressed me — it felt more like I was using an app. Unusually, there are actually more slots available to play on the mobile site than on desktop — 1,716 rather than 1,685. As an avid mobile user, I’m not complaining!

All the same filtering options are available, making it easy enough to find relevant games and browse by software provider. Plus, there’s easy access via the menu bar to daily challenges, live chat, FAQs, and everything else you might need.

App Review

Play Frank is yet to develop its own mobile app, so you’ll need to load up a smartphone browser and play from there. Thankfully, the mobile site itself is incredibly responsive and easy to use, so it’s not much of a burden besides the lack of push notifications.

Summary

Based on my experience at the site, Play Frank ticks most of the boxes to be considered a top online casino. Although the absence of table games is disappointing, I’d say it stacks up pretty well in the genres it does accommodate.

There’s a solid selection of slingo games alongside nearly 1,700 slots. With so many top software providers featured on the site, players can feel assured there’s plenty of variety when it comes to themes, mechanics, and bonus rounds.

Other positives include the wide range of payment options — many of which facilitate fast withdrawals — along with the user-friendly and attractive site design, featuring useful filtering options such as the provider search. It’s always a shame not to have the option to download an app, but the mobile site is a trusty fallback option.

The welcome bonus comes with mixed fortunes — I enjoy having a combination of bonus credit and free spins, but the 35x wagering requirements do reduce the value of the bonus and any realistic chance to withdraw some winnings.

If you’d like access to all the classic table games plus regular cashback, I’d recommend checking out All British Casino. For me, however, Play Frank is an even more likeable site with tons to offer fans of slots, slingo, and live game shows.

Pros

  • Welcome offer bundle – Enjoy a matched deposit bonus with free spins on top.
  • Site design – Play Frank’s colourful theme is complemented by handy navigational tools.
  • Fast withdrawals – During testing, we received our payouts within 24 hours of request.
  • Great range of slots – Around 1,800 slots are available to play from over 40 different studios.

Cons

  • Wagering requirements – Matched deposit bonus and free spins winnings have to be wagered 35x before they can be withdrawn.
  • No table games – Besides a few live poker games, there are no table games like blackjack, roulette or baccarat on this site.
  • No mobile app – Players can access the site via their mobile browser, but there’s no dedicated app available to download.
  • Launched

  • White Label

    Yes

  • Land-based UK Casino

    No

  • IT Security

    128-bit Secure Socket Layer (SSL)


  • Accepted Countries
    • Dubai,
    • Russian Federation,
    • Burma,
    • Marianas Islands,
    • All outside UK for UK version of the site,
    • Democratic People's Republic of Korea,
    • Asia,
    • US and US territories,
    • South America,
    • Zimbaue,
    • U.S Virgin Islands,
    • Oceania,
    • All Countries other than the UK,
    • Afghanistan,
    • Aland Islands,
    • Albania,
    • Alderney,
    • Algeria,
    • All countries except UK,
    • American Samoa,
    • Andorra,
    • Angola,
    • Anguilla,
    • Antarctica,
    • Antigua,
    • Antigua and Barbuda,
    • Antilles,
    • Arab Jamahiriya,
    • Argentina,
    • Aruba,
    • Ascension and Tristan da Cunha,
    • Austria,
    • Azerbaijan,
    • Bahamas,
    • Bahrain,
    • Bangladesh,
    • Barbados,
    • Belgium,
    • Belize,
    • Benin,
    • Bermuda,
    • Bhutan,
    • Bolivia,
    • Bolivia (Plurinational State of),
    • Botswana,
    • Bouvet Island,
    • Brazil,
    • British Antarctic Territory,
    • British Indian Ocean Territory,
    • British Virgin Islands,
    • Brunei,
    • Brunei Darussalam,
    • Burkina Faso,
    • Burundi,
    • Cambodia,
    • Cameroon,
    • Canada,
    • Canton and Enderbury Islands,
    • Cape Verde,
    • Cayman Islands,
    • Central African Republic,
    • Chad,
    • Channel Islands,
    • Chile,
    • Christmas Island,
    • Cocos [Keeling] Islands,
    • Cocos Islands,
    • Colombia,
    • Congo,
    • Congo - Brazzaville,
    • Congo - Kinshasa,
    • Cook Islands,
    • Costa Rica,
    • Cote D’ Ivoire,
    • Cuba,
    • Curacao,
    • Cyprus,
    • Djibouti,
    • Dominica,
    • Dominican Republic,
    • Dronning Maud Land,
    • East Germany,
    • East Timor,
    • Ecuador,
    • Egypt,
    • El Salvador,
    • Equatorial Guinea,
    • Eritrea,
    • Ethiopia,
    • Faeroe Islands,
    • Falkland Islands,
    • Faroe Islands,
    • Faso,
    • Fiji,
    • Finland,
    • France,
    • French Guiana,
    • French Polynesia,
    • French Southern and Antarctic Territories,
    • French Southern Territories,
    • Gabon,
    • Gambia,
    • Gaza Strip,
    • Germany,
    • Ghana,
    • Gibraltar,
    • Gibraltar Herzegovina,
    • Greenland,
    • Grenada,
    • Guadeloupe,
    • Guam,
    • Guatemala,
    • Guayana,
    • Guernsey,
    • Guinea,
    • Guinea-Bissau,
    • Guyana,
    • Haiti,
    • Heard Island and McDonald Islands,
    • Honduras,
    • Hong Kong,
    • Iceland,
    • Iraq,
    • Isle of Man,
    • Israel,
    • Ivory Coast,
    • Jamaica,
    • Japan,
    • Jersey,
    • Johnston Island,
    • Jordan,
    • Kahnawake,
    • Kazakhstan,
    • Kenya,
    • Kiribati,
    • Korea,
    • Kosovo,
    • Kuala Lumpur,
    • Kuwait,
    • Kyrgyzstan,
    • Kyrgyztan,
    • Lao People's Democratic Republic,
    • Lesotho,
    • Liberia,
    • Libya,
    • Libyan Arab Jamahiriya,
    • Liechtenstein,
    • Luxembourg,
    • Macau,
    • Macedonia,
    • Madagascar,
    • Malawi,
    • Malaysia,
    • Maldives,
    • Mali,
    • Malta,
    • Marshall Islands,
    • Martinique,
    • Mauritania,
    • Mayotte,
    • Metropolitan & Territories,
    • Metropolitan France,
    • Mexico,
    • Mianmar,
    • Micronesia,
    • Midway Islands,
    • Monaco,
    • Mongolia,
    • Montenegro,
    • Montserrat,
    • Morocco,
    • Mozambique,
    • Myanmar,
    • Namibia,
    • Nauru,
    • Nepal,
    • Netherlands Antilles,
    • Neutral Zone,
    • New Caledonia,
    • New Zealand,
    • Nicaragua,
    • Niger,
    • Nigeria,
    • Niue,
    • Norfolk Island,
    • North Vietnam,
    • Northern Cyprus,
    • Northern Mariana Islands,
    • Northern Marina Islands,
    • Norway,
    • Occupied Palestinian Territory,
    • Oman,
    • Pacific Islands Trust Territory,
    • Palau,
    • Palestine,
    • Palestinian Territories,
    • Panama,
    • Panama Canal Zone,
    • Papua New Guinea,
    • Paraguay,
    • Peru,
    • Philippines,
    • Pitcairn,
    • Pitcairn Islands,
    • Poland and Yugoslavia,
    • Province of China,
    • Puerto Rico,
    • Qatar,
    • Réunion,
    • Rwanda,
    • Saint Barthéley,
    • Saint Helena,
    • Saint Kitts and Nevis,
    • Saint Lucia,
    • Saint Martin,
    • Saint Martin (French Part),
    • Saint Pierre and Miquelon,
    • Saint Vincent and the Grenadines,
    • Samoa,
    • San Marino,
    • Sao Tome and Principe,
    • Saudi Arabia,
    • Senegal,
    • Serbia,
    • Serbia and Montenegro,
    • Seychelles,
    • Sierra Leone,
    • Singapore,
    • Solomon Islands,
    • Somalia,
    • South Africa,
    • South Georgia and the South Sandwich Islands,
    • South Sudan,
    • Southern Cyprus,
    • Sri Lanka,
    • Sudan,
    • Suriname,
    • Svalbard and Jan Mayen,
    • Swaziland,
    • Sweden,
    • Switzerland,
    • Syria,
    • Taiwan,
    • Tajikistan,
    • Tanzania,
    • Timor-Leste,
    • Togo,
    • Tokelau,
    • Tonga,
    • Trinidad and Tobago,
    • Tunisia,
    • Turkmenistan,
    • Turks and Caicos Islands,
    • Tuvalu,
    • U.S. Virgin Islands,
    • UAE,
    • Uganda,
    • UK,
    • United States,
    • United States Minor Outlying Islands,
    • Uruguay,
    • US Minor Outlying Islands,
    • Uzbekistan,
    • Vanuatu,
    • Vatican City,
    • Venezuela,
    • Vietnam,
    • Virgin Islands,
    • Wake Island,
    • Wallis and Futuna,
    • Western Sahara,
    • Yemen,
    • Zambia,
    • Zimbabwe,
  • Head Office

    135, High street, Sliema SLM 1549, Malta

  • CEO

    Tsachi Maimon


  • Languages

    English, German

  • Accepted Currencies:

    GBP, EUR, USD, AUD, CAD, NZD, DKK

  • Payout Rate:

    95.3%

Submit Your Review

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J
Joe G
Play Frank Logo
Play Frank
5/10
4 months ago
Got my cash in no time, which is awesome! The game selection is top-notch, but the wagering requirements are a bit much. Still, the welcome bonus is really good.
J
Jonno
Play Frank Logo
Play Frank
6/10
12 months ago
took a couple days to get winnings, not instant like some other casinos... did get my money in the end though. free spins didn't come to much either

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