Duelz Casino Bonus

Design & Usability

You can tell Duelz has been designed with more passion and attention than 99% of other online casino platforms straightaway. I loved the luscious rolling fields in the background, complete with bunnies running across. All the menus and game categories are also translucent, making sure the backdrop is constantly visible.

A triumphant Medieval soundtrack and various other sound effects also help to create an immersive atmosphere. I was really impressed by the overall design, which puts Duelz very much in its own league. I can see why the operator won the 2018 EGR Marketing and Innovation Award – no other platform can compare to its unique approach.

And it doesn’t just nail the fun aesthetic – Duelz is practical too. The games homepage is split into several categories, including options like “Slots”, “Live Roulette”, “Cash Blast”, “Megaways”, and more. I appreciated the different sections, especially with over 1,000 games in the catalogue.

However, the operator isn’t perfect. One of my main design drawbacks was the lack of search filters. I don’t always require in-depth filters at platforms like Paddy Power (allowing you to find specific volatility slots, for example), but it would be nice to at least be able to sort games by developer. At the time of writing, Authentic Gaming was the only software provider with its own category, so this is somewhere Duelz can improve.

Software

Duelz works with pretty much all major software providers, cementing its position as one of the industry’s best and most reputable platforms. I counted options from NetEnt, Microgaming, Evolution, Big Time Gaming, Relax Gaming, Pragmatic Play, Play’n GO, and other esteemed software providers, so the casino scores highly here. I was also happy to find smaller studios in the catalogue like All41 Studios.

Games

Before I get into a summary of the cracking Duelz casino game selection, I need to expand on the casino’s duels concept. This is great fun, and it’s far more than the races or tournaments at other platforms that essentially just reward those prepared to spend the most on stakes.

At Duelz, you compete against players in 1v1 slot battles and can also use various spells to help. It reminded me of the old Pokemon Game Boy games, with things like a protective shield reducing the damage that can be inflicted or energy boosts just before your points run out. I can’t overstate how fun and unique this is – I almost became more interested in securing new spells from the treasure chest bonuses than actual casino offers! And the more times you beat your opponents, the higher your score level and better your potential bonuses.

This gameplay concept alone is enough to secure new casino players, but the Duelz casino catalogue is also seriously impressive. The operator treats customers to almost 1500 high-grade online slots, including its very own exclusive Duelz 3×1 title. Other notable highlights include popular options like Sweet Bonanza, Thunderstruck II, and Reactoonz.

Duelz covers most game mechanics, even innovative options like Cyberslots Megaclusters and Kluster Krystal Megaclusters. These titles can feature up to 256 symbols on the reels simultaneously, generating greater excitement. The operator also had one of the most unique Megaways selections, with options like NFT Megaways and Dia Del Mariachi Megaways I haven’t seen elsewhere.

Players can also access 28 progressive slots under the “Jackpot” section. This is more than other platforms like Mr Q but far less than top performers like Paddy Power. Nevertheless, with several Mega Moolah options, there’s a decent number of high-quality options available.

It’s a similar story regarding the live dealer collection. Duelz has 70 options spanning game shows, roulette, blackjack, and other table games, so more than enough to keep most players happy. I particularly enjoyed the game show selection, featuring slightly rarer titles like Funky Time Live and 7’s On Fire Live.

Slots

There are 562 slots to play at Duelz Casino, served by a range of software providers.  These games offer lots of variation by paylines, RTP rates, and variance (which has its own games category on-site), as well as differences in style and design. The world’s most popular online slot titles are all accounted for, including Immortal Romance, Starburst, and Gonzo’s Quest.

The casino organises its games into useful categories, allowing players to filter by slots, progressive jackpots, live casino, table games, megaways titles, and more. Players can also make use of the casino’s hottest picks, newest additions, and the games with the best wild features.

Live Casino

Facilitating live dealer action is now par for the course at modern online casinos, but if you’ve come to play live dealer games specifically, Duelz probably isn’t the casino for you. There’s a total of 22 live casino games on the site, which is fairly small compared to other operators. That being said, all the familiar table games are here in a live dealer context, with titles of live roulette, blackjack, baccarat, poker, and craps games all available. Players looking for something new can also try out Gonzo’s Treasure Hunt, which takes the iconic slot game and adapts it for a live dealer audience.

Live dealer games on the Duelz site will suit the full range of online casino players, with stakes at some tables starting as low as £0.10 and rising all the way to £10,000. The majority of these games are available 24/7, with professional dealers welcoming players to the table and running the games.

Duelz has a fantastic selection of banking methods covering all major providers and several less common services. Check below for the entire list:

• Trustly
• Bank Transfer
• Visa
• Mastercard
• Paysafecard
• Skrill
• Neteller
• MuchBetter
• Ecopayz
• PayPal

This is one of the industry’s most versatile selections. I was particularly happy to find MuchBetter as an option, a mobile app-based e-wallet that has gained significant popularity recently due to its practical interface and dynamic security features.

Duelz also has highly impressive withdrawal times, but its claims didn’t always match up. For example, the operator claims all withdrawals made via Trustly, bank transfer, Paysafecard, Skrill, Neteller, and MuchBetter will be instant. I know for a fact that bank transfers can take a few days, so this seems misleading. Nevertheless, I did receive my withdrawals relatively quickly using PayPal during testing. It wasn’t exactly instant, but didn’t take much longer than an hour.

Support Options

Annoyingly, Duelz lacks a FAQ section. Players can access helpful guides and information on payment methods and the duels concept, but a comprehensive library of questions and answers doesn’t exist. You also must be logged into your account to access the live chat, which can be annoying if your query pertains to a forgotten password or another login problem.

I was a little worried about how the Duelz website would translate to smaller smartphone screens due to its elaborate design, but I needn’t have stressed. The design team has done a fantastic job making sure the menus and dimensions alter to fit smartphone and tablet screens. I didn’t have any trouble with loading times either, so Duelz is a great option for mobile gambling enthusiasts.