Luckland Bonus

Design & Usability

Design and usability is unfortunately the area LuckLand impressed us the least. The site itself is not particularly inspiring and looks a little cluttered. Personally, we sometimes found it hard to find what we were looking for — with information and page links split between two separate nav bars and also the footer.
Browsing the library itself worked well for the most part. We’re glad that you can search by both title and developer, and the ability to sort games alphabetically is handy.

Ultimately, it’s the delivery that’s lacking. In particular, the support pages were rather disorganised — it’s vital for an online casino to get this right so players can find the answers they need in a pinch. We also found the website a little slow to load.

Software

LuckLand has a pretty strong roster of developers in its library. Top-shelf names like Play’n GO, NetEnt, and Microgaming are present, although Playtech is one noteworthy absentee. There’s a decent selection of small developers too, including Hacksaw Gaming and Rubyplay. That said, there’s definite room to improve here — we’d like to see the likes of Yggdrasil and Nolimit City make an appearance in the library, as they’ve created some of the most exciting slots in recent years.

Games

• Gambling Site

LuckLand’s games library is well-provisioned with a huge glut of slots, a decent array of table games, and strong live casino section. Let’s dive in to how each section fares.

Slots

With over 850 slot games in the library, this is definitely a stand-out aspect of LuckLand. There’s a huge amount of choice for players, with games of all volatilities and stakes to suit every budget. You’ll find a wide range of themes within the library, and there are plenty of new releases to keep you from boredom. We were particularly excited to find a decent collection of Slingo titles.

While the base offering is certainly strong, there are some areas LuckLand could improve on. For starters, there are only 13 progressive jackpot slots. We’d love to see more added to the selection for players hunting the biggest wins. We also noted a lack of some popular high RTP slots like Ugga Bugga and Mega Joker. Slots with high RTP are often preferred by players seeking the best value for money.

Table Games

As with many online casinos, the selection of table games is vastly undersized in comparison to the slots and live dealer libraries. That said, there’s still some fun to be had here. Players can enjoy a number of blackjack variants including multihand. As for the little wheel, all budgets are catered for with 10p and 20p Roulette titles.

Unfortunately, sic bo and online baccarat are only available in live dealer formats. While some players may not mind, those playing on the go may prefer RNG versions, which typically use less data as there’s no video to stream.

There are some video poker titles at LuckLand, but we could only find them by searching directly — they don’t have a dedicated section in the library.

Live Casino

As with the slots catalogue, LuckLand has done a fantastic job when it comes to its live casino library. This is in part due to the inclusion of Evolution Gaming, the undisputed king of live casino games. While Evolution does cover most bases, any gaps are filled by the live dealer suite from Pariplay, so players get a large degree of choice in what they play.

Evolution’s exciting Lightning games are here, supercharged with RNG multipliers. You can also enjoy a solid range of game shows including Crazy Time, Dream Catcher, Mega Ball, and Monopoly Live.

LuckLand has almost hit a home run here — but unfortunately, there are currently no live craps titles available. Other than that, we’re very pleased with what we see.

As with other Aspire Global white label sites, the cashier section is well-rounded. Alongside standard options like Visa and Mastercard debit cards, players get a choice of PayPal, Skrill, and MuchBetter e-wallets — and a fourth if you count AstroPay. This up-and-coming payment service lets players generate virtual prepaid debit cards which can be used for casino deposits. It combines the benefits of a prepaid card service, like Paysafecard, with the functionality of an e-wallet — and therefore the ability to withdraw — so we get particularly excited whenever we see it supported at an online casino. Customers can deposit and withdraw with Trustly as well.

Payment speeds at LuckLand are about par for the course, with debit cards and bank transfers naturally taking longer than e-wallets. By the looks of things, most methods offer the potential for same-day withdrawals, which would place LuckLand well within fast payout casino territory.

It’s worth noting that the minimum withdrawal of £10 does not apply if you’re withdrawing the entirety of your balance at the site.

Support Options

Customer support at LuckLand is a mixed bag. At first, we thought a contact form was the only option. However, we later discovered there is live chat functionality — but it’s not clear how to access it. We could only do so from the FAQs section.

Once you manage to find it, you’ll discover it’s available seven days a week from 08:00 CET to 00:00 CET, which should suit most players. We just wish the live chat was easier to access. Putting support within close reach of players is part and parcel of a great casino experience. After all, the last thing you want is to be scrambling for assistance when your money’s on the line.

While LuckLand doesn’t offer a native app for mobile devices, its mobile site is fully functional and can be accessed straight from your device’s browser. It’s quick to load and runs smoothly, and we found the games library easy to browse and digest. In fact, we’d argue the mobile experience trumps that of the desktop site — great news for handheld players!

App Review

At the time of writing, LuckLand doesn’t offer a smartphone app.