SlotsnPlay Bonus

Design & Usability

The first thing you’ll notice when you land on the Slots n’Play homepage is how colourful it is — large images draw you in and excite you about the games on offer, with the most popular titles available for easy access at the top of the page.

While Slots n’Play’s library is the stand-out feature, unfortunately navigating it isn’t easy. Filtering options are almost non-existent; the only additional choice within slots is ‘Classic’, which turns up a large number of titles which don’t really fit into this category. Searching is also frustrating, requiring the exact name of the slot you’re looking for — entering a developer name turns up nothing. There’s also no option to search the live casino library, forcing players to hunt through pages of games to find a specific title. If Slots n’Play wants to capitalise on the strength of its vast library, browsing through it needs to be much more user-friendly.

We also encountered issues when trying to read FAQs and T&Cs, with some pages simply not loading. We like the appearance and presentation of the site; it’s really just some tweaks under the hood that are needed for a more seamless user experience.

Software

While games from big names like Playtech and Microgaming are missing from the library, we’re glad to see Slots n’Play makes up for this with a wide assortment of titles from smaller studios, including Hacksaw Gaming, 1X2Gaming, and Slingshot Studios.

On the live dealer side, Evolution Gaming provides the majority of titles. As the undisputed champion of live casino games, Evolution’s inclusion automatically places Slots n’Play in a strong position. As is common with casinos powered by AG Communications, Pariplay rounds out the live offering.

The payment options at Slots n’Play are broad, offering a fair amount of flexibility to players. As well as Visa, Mastercard, and Maestro debit cards, there’s strong e-wallet support with Neteller, Skrill, PayPal, and MuchBetter all included, along with Trustly deposits and withdrawals also accepted Using one of these will give you access to the speediest withdrawals, although all methods offer the possibility of a same-day cash-out, with the exception of wire transfers.

Despite the wide selection, we did note a lack of pay by phone options like Boku or Siru. If Slots n’Play was to add support for these, every base would be covered.

Support Options

As is standard with many new casinos, live chat is in the spotlight when it comes to customer support. The Slots n’Play team are available seven days a week from 08:00–00:00 CET, which should be ample for most players. 24-hour service would be welcome to compete with the very best sites.

If live chat isn’t your thing, the only other option available is an email web form, as the casino has no social media presence or phone number. Certain players might miss this option — sometimes, you just want to pick up the phone and get your problem sorted quickly.