Queenplay Bonus

Design & Usability

Queenplay has a vibrant theme aimed primarily at female players. The operator uses a bright pink and white colour scheme, striking the perfect balance between clean layouts and aesthetically interesting overall design. It makes a welcome change from other bland and faceless operators like Rialto Casino, which often do as little as possible with their design.

The Queenplay layout has categories for all the main types of casino games, but not enough to make the operator truly stand out. For example, the online casino section is split into “Featured Games”, “New”, “Slots”, ‘Drops & Wins”, “Jackpots”, and “All Games” sections and also has a manual search bar.

However, I couldn’t find any more specific search filters for different gameplay mechanics, software providers, or themes. Moreover, the manual search bar didn’t allow software provider searches either. It means Queenplay comes up a little short compared to heavyweights like Paddy Power, which offers extensive search filters for everything from bonus features to slot volatility and RTP.

I found “Live Roulette”, “Live Blackjack”, “Game Shows”, and “Live Baccarat” sections on the live casino platform, offering a helpful but still fairly basic layout. I did however enjoy how each thumbnail showed the table limits and currently placed bets on games in real time. It made my decision of what to play easier than at many other platforms, so Queenplay deserves applause here.

I didn’t have any trouble using the website from a software point of view, with none of the small glitches that plagued my experience at Mr Play, for example. Everything worked as expected with minimal loading times.

Software

One of the main advantages Queenplay has over many other sites is its breadth of software providers. The operator works with smaller and lesser-known studios, opening up a more unique set of possibilities. You don’t see developers like Slotmill and SpinPlay every day – I enjoyed sampling their selection of games and experiencing some slightly different bonus features and game mechanics from what I’m used to.

The operator offers the same approach with its live dealer section. All the main Evolution titles are available, but Queenplay complements these with a range of smaller live dealer studios. For example, I hadn’t heard of MLive! before, so finding games from this Manchester-based real-life casino and live dealer provider was a nice surprise.

Unfortunately, you can’t search for games by provider at Queenplay. The casino could really do with a few software developer search filters, or at least upgrade the search bar so it lists games from specific brands.

Games

Queenplay has a fantastic selection of over 2,000 casino games covering various themes, mechanics, and game types. I was particularly impressed with the number of brand-new slots on offer, with over 100 at the time of writing. It shows an obvious dedication to consistently update the catalogue, and I also found many rarer titles in the collection you don’t see everywhere.

For example, I particularly enjoyed Amazing Link Zeus Epic 4 by SpinPlay Games, a 96.47% RTP Ancient Greek-themed game that I preferred to more conventional options like Gates of Olympus. Elsewhere, Merlin’s Fortune by Slotmill offered an interesting alternative to Megaways games, with between 4,096 and 262,117 ways to win, expanding symbols and cascading reels.

Queenplay also provides cult classics and more established titles like Book of Dead, Starburst, and Fishin’ Frenzy, so you’re in good hands regardless of your preferences. I also noticed the RTP ratings were frequently above average, with the vast majority of potential choices hitting over the 96% mark.

The operator is great for progressive slot fans, covering several major jackpot networks like Jackpot King, WowPots! and Mega Moolah. I also found NetEnt’s Divine Fortune in the “Jackpots” collection, a prestigious title missing from other platforms like MrQ and even Paddy Power. Strangely, Queenplay misses the original Mega Moolah slot, but players can access several branded games like Thunderstruck 2 Mega Moolah and Starlite Fruits Mega Moolah.

It’s difficult to beat Queenplay’s live dealer variety, with almost 300 different choices. These cover all the main table game options, several gameshows, and niche titles like Teen Patti and Andar Bahar. Players may also enjoy a great collection of live dealer titles streamed from actual casino locations. For example, Hippodrome Roulette or MLive! tables live from Manchester.

Slots

Queenplay features a right royal range of online slots from an eclectic mix of developers, including NetEnt, Microgaming, Play’n GO and Blueprint Gaming. Top titles include Gonzo’s Quest, Legacy of Oz and Fire Joker, though the size of the slots library here means that every player is likely to find some of their favourite games at Queenplay. The collection of Megaways slots, with popular titles including Divine Fortune, Eye of Horus and Buffalo Rising, is also worth sampling if you like the idea of reel modifiers giving you bigger chances to win.

For ease of browsing, we’d love to see the slots broken down into more categories. At the moment, there are tabs for new slot games and jackpot slots, but that’s about it. It would be helpful if the site had additional categories, such as Egyptian-themed slots, Irish-themed slots and classic slots, so players could really pinpoint their preferred categories. There’s also room for improvement in the search function, which doesn’t allow players to filter games by the developer. And call us picky queens, but we would prefer to see real-time updates to the jackpot amounts available on the site’s progressive jackpot slots, so that players have greater visibility on where the biggest prizes are.

Live Casino

Queenplay brings the action of a live casino to your computer or mobile device thanks to an enviably large selection of live dealer games from developers Evolution and Authentic Gaming. Whether you want to play the classics or something a little more unique, this casino has you covered. You can enjoy live poker, live blackjack and live roulette, as well as live baccarat, sic bo and dragon tiger. There are also several live casino game shows, such as Monopoly Live, Football Studio and Deal or No Deal.

While the sheer number of live titles available at Queenplay means this casino compares favourably to many other UK casinos, the thing we like best is that players with all budgets are catered for. For high-stakes gamblers with big budgets, Salon Privé tables offer one-to-one service and table limits reaching £15,000+. For casual low-stakes players, Queenplay features plenty of games with minimum bets of just pennies a turn.

With expertly trained dealers hosting each game from bespoke gaming studios around the world, the Queenplay live casino offers an authentic casino experience. Dealers are also available 24/7, so there’s always a table ready when you are.

The Queenplay live casino offers live blackjack, live roulette, live poker and more

I was pleased with the diverse range of Queenplay payment methods, especially options like AstroPay and MuchBetter available. The casino beats most alternatives in terms of variety, even renowned sites like Grosvenor. I could choose from debit cards, prepaid cards, Open Banking, and e-wallets. The options include:

• Visa
• Mastercard
• Bank Transfer
• Trustly
• PayPal
• AstroPay
• MuchBetter
• Skrill
• Paysafecard

The absence of Neteller was slightly peculiar, especially with Skrill available. However, this was far from a game changer, as newer e-wallets like MuchBetter arguably deliver a better service anyway.

Unfortunately, Queenplay lags behind regarding withdrawal times. The FAQs show payout speeds of within a day for options like Trustly, PayPal, Visa, Mastercard, Skrill, and MuchBetter, but you’ll most likely have to wait slightly longer. It doesn’t quite cut the mustard compared to leading operators now offering near-instantaneous withdrawals.

Support Options

Queenplay ticks all the right boxes with its support options, offering email, telephone, and live chat functionality. The live chat is only available from 8am to midnight, so you’ll have to wait until the following morning for any problems encountered late at night. The operator also supplies a detailed FAQ section to help resolve any basic queries. 

The Queenplay HTML5 website works seamlessly on all devices. I gave it a spin on my smartphone and tablet, enjoying the same clearcut and smooth software as on the desktop site. The layout is broadly similar, altering slightly to fit smaller screen dimensions. Generally speaking, I had a much better experience than with Mr Play, which had several glitches on the mobile platform. However, the lack of precise game categories did become a sticking point if I wanted to browse the mobile slots selection for new titles.