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Queenplay

Online Casino Review
Queenplay

Up To £200 + 100 Spins

218 User Ratings
Go to site
New players only. 18+. Min deposit £10. Wagering requirement apply 35x. Offer valid for 72hr. 100 spins includes 3 deposit.18+ Please Gamble Responsibly. Click 'Claim Bonus' to view the full terms and conditions.

Queenplay

Online Casino Review
Bonuses & Promotions
6/10
Slots
10/10
Live Casino
6/10
BlackJack
6/10
Roulette
6/10
Cashier
9/10
Mobile Experience
4/10
Summary
6.7/10

Intro

Aimed at female players in the UK, Queenplay is a white label site within the Aspire Global network of online casinos. This particular site is a fun online gaming brand with hundreds of online slots, a great range of live dealer games and a generous welcome bonus.

Ready to feel like royalty? Our expert reviewers have taken a look at all Queenplay has to offer, relaying all the relevant information from banking options to bonuses. Let’s take a closer look at this fun, female-friendly casino.

What we like

  • Big live dealer section
  • Generous welcome bonus
  • Live chat support
  • Female-friendly

What we don't like

  • Limited promos after welcome bonus
  • No mobile app
Liam Hoey
Operator Tester
"Queenplay's welcome bonus will see players land a 100% matched deposit up to £200, which is an excellent way to kick off your time at the site."
Liam Hoey
Operator Tester

Bonuses & Promotions

6/10

Up To £200 + 100 Spins

New players only. 18+. Min deposit £10. Wagering requirement apply 35x. Offer valid for 72hr. 100 spins includes 3 deposit. 18+ Please Gamble Responsibly. Click 'Claim Bonus' to view the full terms and conditions.

Enjoy up to £200 + 100 Spins

Only 35x Wagering

WAGERING REQUIREMENTS

Queenplay’s bonus package comes with 35x wagering requirements, which is round about the industry average. On the plus side, the requirements only apply to the bonus amounts, rather than to the combined total of the bonus amount and the deposit, which some online casinos are prone to do.

Making things a little trickier is that not all games contribute towards the wagering requirements. Video poker games and table games like roulette and blackjack, for example, contribute nothing at all. As a general rule, wagering on slots is the best way to fulfill these requirements, since most casinos weight wagers on these games at 100%. Queenplay is no different, but not all of its slots are weighted at the full whack ‒ take a look at the T&Cs for a full breakdown of game weightings and wagering contributions.

Players will have 21 days to make use of their bonus funds before they expire, though they’ll need to use the free spins within 24 hours of them landing in your account. The minimum deposit for unlocking the welcome bonus deal is £20, and Queenplay applies a winnings cap of £100 for the free spins and £500 for the matched deposit bonus funds.

New players only. 18+. Min deposit £10. Wagering requirement apply 35x. Offer valid for 72hr. 100 spins includes 3 deposit. 18+ Please Gamble Responsibly. Click 'Claim Bonus' to view the full terms and conditions.

Describing its welcome package as fit for a queen, this casino rewards new players with 100 free spins on selected online slots and up to £200 in bonus funds.

Players can claim matched deposit bonus offers on their first three deposits at Queenplay. There’s a 100% up to £50 offer on the first deposit and 50% up to £75 on the second and third deposits.

The first deposit also releases the free spins bonus, upon which players will receive 20 free spins per day for five days on the following online slot games: Starburst, Finn and the Swirly Spin, Book of Dead, VIP Black, and Aloha! Cluster Pays.

This bonus package certainly sounds fit for royalty, but the details in the small print may make things a little less straightforward for new queens.

Software

Queenplay features games from a decent range of software developers. You’ll find some of the biggest names in the business popping up in the site’s game catalogue, including NetEnt, Microgaming and Pragmatic Play, as well as Evolution Gaming in the live casino section. It’s good to see smaller software providers like Triple Edge Studios, too.

Games

Slots
751
Blackjack
11
Roulette
15
Live Casino
130
Poker
0
Baccarat
1
Craps
0

Slots

10/10

Queenplay features a right royal range of online slots from an eclectic mix of developers, including NetEnt, Microgaming, Play’n GO and Blueprint Gaming. Top titles include Gonzo’s Quest, Legacy of Oz and Fire Joker, though the size of the slots library here means that every player is likely to find some of their favourite games at Queenplay. The collection of Megaways slots, with popular titles including Divine Fortune, Eye of Horus and Buffalo Rising, is also worth sampling if you like the idea of reel modifiers giving you bigger chances to win.

For ease of browsing, we’d love to see the slots broken down into more categories. At the moment, there are tabs for new slot games and jackpot slots, but that’s about it. It would be helpful if the site had additional categories, such as Egyptian-themed slots, Irish-themed slots and classic slots, so players could really pinpoint their preferred categories. There’s also room for improvement in the search function, which doesn’t allow players to filter games by the developer. And call us picky queens, but we would prefer to see real-time updates to the jackpot amounts available on the site’s progressive jackpot slots, so that players have greater visibility on where the biggest prizes are.

Number of video slot games Number of progressive jackpot slots
751 11

Live Casino

6/10

Queenplay brings the action of a live casino to your computer or mobile device thanks to an enviably large selection of live dealer games from developers Evolution and Authentic Gaming. Whether you want to play the classics or something a little more unique, this casino has you covered. You can enjoy live poker, blackjack and roulette, as well as live baccarat, sic bo and dragon tiger. There are also several live casino game shows, such as Monopoly Live, Football Studio and Deal or No Deal.

While the sheer number of live titles available at Queenplay means this casino compares favourably to many other UK casinos, the thing we like best is that players with all budgets are catered for. For high-stakes gamblers with big budgets, Salon Privé tables offer one-to-one service and table limits reaching £15,000+. For casual low-stakes players, Queenplay features plenty of games with minimum bets of just pennies a turn.

With expertly trained dealers hosting each game from bespoke gaming studios around the world, the Queenplay live casino offers an authentic casino experience. Dealers are also available 24/7, so there’s always a table ready when you are.

The Queenplay live casino offers live blackjack, live roulette, live poker and more

Number of Mobile Live Games Live Casino software providers What are stake Limits Min-Max Number of live blackjack games Number of live roulette games Number of live dealer poker games
130 Authentic Gaming, Evolution Gaming 10p - £15000 57 31 6

Blackjack

6/10

Queenplay is sure to hit the spot with blackjack fans, with around a dozen different variations of this classic casino card game in the site’s games library. Some titles like Microgaming’s Vegas Strip Blackjack stray very little from classic blackjack rules, while others add something extra into the mix. Blackjack Royal Pairs by iSoftBet, for example, spices things up with an optional side bet on royal pairs. Players landing a pair of aces from the same suit stand to enjoy a payout of 150:1.

Number of Mobile Live Games Blackjack games software providers
11 iSoftBet, Microgaming

Roulette

6/10

Roulette is perhaps the most famous of all casino table games, and fans won’t be left wanting at Queenplay. This casino offers a healthy selection of online roulette variants, including the classic European and American types. If you’re feeling more experimental, you can try out the unique collection of games from Real Dealer, which blend random number generated (RNG) technology with recorded video for an experience unlike any conventional animated game casino.

Number of Mobile roulette games Roulette games software providers
14 Real Dealer, Gamevy, Inspired Gaming, Microgaming, Playtech

Poker

Unfortunately, there are no RNG poker titles available at the Queenplay online casino. However, players eager to hit the green felt can head to the live dealer section to play titles like Ultimate Texas Hold’em, Caribbean Stud Poker and Side Bet City. These are all from Evolution Gaming, so you can be sure of a sleek, impeccably professional live dealer gaming experience.

Poker games software providers
Evolution Gaming

Cashier

9/10

Queenplay puts customer convenience at the forefront by offering an array of ways to bank. Options on offer include debit cards, Trustly bank transfers and the prepaid Paysafecard. Players can also deposit using the e-Wallets Paypal, Neteller and Skrill. The only thing that’s missing here is the option to pay by mobile phone, but we can forgive this because there’s so much else on the table. And, no matter how you deposit, your money will land in your casino wallet instantly.

Withdrawals options are the same as the payment methods, though cashing out to Paysafecard isn’t possible. Debit card withdrawals can take up to six days, while Trustly transfers usually complete within four days. Faster still are e-Wallet withdrawals, which Queenplay promise to have done and dusted within two business days.

Deposit and Withdrawals

Method Min deposit Minimum Withdrawal Limit Withdrawal Processing Time
Visa £10 £10 0-6 days
Mastercard £10 £10 0-6 days
Trustly £10 £10 0-4 days
£10 £10 0-2 days
Neteller Logo £10 £10 0-2 days
PayPal Logo £10 £10 0-2 days
AstroPay £10 £10 3 days
Paysafecard logo £10 N/A N/A

Design & Usability

We’ve already touched on the fact that some more categories in the slots section would be very welcome, but other than this, Queenplay is a well-designed site. A crisp white background makes the site’s pink and aqua colours really stand out, and the same applies to the game tiles. Players can easily hop between casino games, live casino games, scratchcards and promotions using the menu at the top of the screen, with additional sub-menus making the site simple to navigate. Click on the live casino tab, for example, and a second navigation bar will pop up to help you explore blackjack titles, roulette titles, and so on.

Support Options

Queenplay offers a few ways to get in touch with support staff. The easiest way is to simply open the live chat box and start a conversation. This facility is available between 8am and midnight (CET) daily. Alternatively, players can use the online form to email an enquiry to the team.

Mobile Experience

4/10

Queenplay doesn’t have a mobile app for either Android or iOS devices, which will prove disappointing for players who enjoy the extras you get with casino apps, such as fingerprint logins and push notifications for bonus offers.

That being said, the Queenplay mobile site is ideal for players wanting to get out and about to practise their royal wave. The site is optimised for mobile, so it looks the same no matter which smartphone or tablet is being used to access it. It’s doubtful that you’ll notice any significant difference in the selection of games on offer, either, since the Queenplay mobile casino comes fully loaded with all the great games you’ll find on the desktop site.

Queenplay offers a fully optimised mobile casino site

App Review

No app.

Loyalty and VIP Rewards

Queenplay doesn’t appear to offer any form of loyalty scheme to its customers, which is a little disappointing. Regular rewards for existing players are one of the elements that make having an account at an online casino so exciting, so it’s slightly frustrating that players aren’t able to collect points here.

The site does describe how it offers regular promotions during special events such as Halloween, so it’s worth returning to the promotions page to check what’s on offer.

Questions and answers

  • If I open two accounts at Queenplay, can I claim the welcome bonus twice?

    No. You can only hold a single account and claim a single welcome bonus or package at any online casino, including Queenplay. However, there’s nothing to stop you from claiming welcome bonuses from multiple casinos. Why not look at some of the other sites featured on TopRatedCasinos?

  • Can I play live dealer games on my mobile using Queenplay?

    Yes. Queenplay’s selection of live dealer titles is available on mobile and desktop. You can play your favourite casino games on whichever platform you prefer, and you won’t have to download any extra software either.

  • Can I play bingo at Queenplay?

    No. Queenplay doesn’t offer any online bingo games. Don’t worry, though ‒ if bingo is your jam, you can browse the TopRatedCasinos site to find the best UK casinos with online bingo rooms.

Customer Support

Email: [email protected]

Phone: 02033189367

Live Chat: Yes

Summary

6.7/10

Queenplay is a bright, attractive site which will make both newbies and seasoned players feel welcome. The main draw at this site is the variety of games on offer, with everyone bar perhaps poker fans bound to be impressed. Despite the absence of a loyalty scheme, bonus hunters will be pleased with the generous welcome package on offer here ‒ slots fans in particular will want to snap up the batches of free spins on offer here. Perhaps the only other drawback is the lack of a native mobile app, but the optimised mobile site will still allow players to enjoy this casino on the go.

If Queenplay sounds like a good fit for you, go ahead and click the claim bonus button. We’ll take you straight to the Queenplay sign up page, where you can claim the first of your welcome bonuses in no time!

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