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Generation VIP Bonus

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Score
9.5
  • Fast Withdrawals
  • Sportsbook
  • x
    Wagering Requirement
Reviewed by: James Langley
Last updated:
Generation VIP

100% Up to £77 + 77 Free Spins

  • Fast Withdrawals
  • Sportsbook
  • x
    Wagering Requirement
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18+. Welcome bonus: new players only. Min deposit: £10. Max bonus: £77. Spins are issued on a specific game. Spins and bonus wagering requirement: 35x, spins expire after 24 hours. Gambling can be addictive. Play responsibly, www.begambleaware.org. T&C's apply.18+ Please Gamble Responsibly. Click 'Claim Bonus' to view the full terms and conditions.

Generation VIP Casino Review

Bonuses & Promo

Bonuses & Promotions

As with all the best online casinos, you’ll find a welcome bonus waiting when you sign up at GenerationVIP. At first glance, these offers sometimes look fantastic — but there’s always a hitch. So, how does this site’s new player bonus stack up against the competition?

The offer consists of a 100% match up to £77 plus 77 free spins. This falls pretty much in the middle of what I’ve seen elsewhere, with most casinos offering somewhere from £50 to £100 in extra credit. I’m glad to see a decent handful of free spins included too. GenerationVIP doesn’t do much to rock the boat here, as the spins are only eligible on NetEnt’s Starburst slot. Personally, I’d rather see a more imaginative pick, but you can still explore other titles using your deposit match so it’s not a dealbreaker. The bonus requires a qualifying deposit of just £10, so it should suit all budgets.

What about those all-important wagering requirements? GenerationVIP once more sits in the middle here, with the bonus credit and any free spins winnings requiring 35x wagering. That likely puts a bonus withdrawal out of reach for most players, so I’d treat this bonus as a way to find your feet at the site and test out the library. In any case, I’m glad the offer is a decent size despite this drawback. If withdrawing your bonus winnings is a priority, I’d recommend checking out a no wagering offer like MagicRed’s 20 no wagering free spins.

Taking a look at the rest of GenerationVIP’s promotions page, I found a handful of Drops & Wins tournaments, plus a bonus credit scheme based on your losses in the previous month. Other sites like CasinoCasino do a little better here in my book, offering more varied promotions on a regular basis.

100% Up to £77 + 77 Free Spins

18+. Welcome bonus: new players only. Min deposit: £10. Max bonus: £77. Spins are issued on a specific game. Spins and bonus wagering requirement: 35x, spins expire after 24 hours. Gambling can be addictive. Play responsibly, www.begambleaware.org. T&C's apply. 18+ Please Gamble Responsibly. Click 'Claim Bonus' to view the full terms and conditions.
18+. Welcome bonus: new players only. Min deposit: £10. Max bonus: £77. Spins are issued on a specific game. Spins and bonus wagering requirement: 35x, spins expire after 24 hours. Gambling can be addictive. Play responsibly, www.begambleaware.org. T&C's apply. 18+ Please Gamble Responsibly. Click 'Claim Bonus' to view the full terms and conditions.

Design & Usability

I have to be honest — my first impressions of GenerationVIP based on appearance alone weren’t the best. To my eye, it doesn’t look especially modern, nor does it really lean into the ‘VIP’ aspect of its name. Maybe my expectations were a little too high, but I was hoping for something akin to the subtle luxury of BetMGM’s chic black and gold theme.

Of course, it should be said that appearance is a minor factor for most. In my opinion, usability and functionality is more important. Browsing the site, I was pleased to find it snappy and responsive, with animated flourishes to give a sense of interactivity. The only point I really ran into trouble was when searching, which was a little laggy. This is presumably because the site is struggling under the weight of its enormous games library — not a bad problem to have!

However, GenerationVIP could do a lot more to improve browsing said library. The games categories are quite rudimental, with no real way to filter through slots other than jackpot titles. The live casino page is better equipped in this regard, with more granular sorting between categories like blackjack and roulette. In fairness, not a lot of sites get this right in my opinion, and while GenerationVIP’s search feature was a bit slow to load, at the very least it did a great job of unearthing specific titles or developer catalogues.

Software

Essential to GenerationVIP’s vast games library is its partner developers. I was pleased to see the biggest names featured, like NetEnt, Microgaming, and Play’n GO. Discovering the full roster was a little more difficult due to a lack of developer filter, but searching turned up plenty of smaller studios as well, including Hacksaw, Booming Games, and Red Tiger.

Personally, I love to try out titles from these lesser-known names — the game quality often rivals that of the veterans, but with fresh approaches or unique mechanics. I’d be keen to see GenerationVIP work with a few more developers in this regard, as names like Yggdrasil, Nolimit City, and ELK were absent.

On the live dealer side, Evolution holds the fort with its industry-leading casino classics and game shows. I have no complaints here — when it comes to this category, Evolution is the best in the business. Offering its thrilling Lightning series alongside more traditional variants, players are guaranteed a fantastic experience every time.

Games

Off the bat, I was struck by GenerationVIP’s enormous library. The slots number more than 1,600 and that figure is always growing thanks to regular releases. Naturally, this many titles means vast choice, so there’s bound to be something catering to your tastes. Flicking through the ‘featured games’ section, I found plenty of tried and tested favourites — Book of Dead and its sequels, Big Bass Bonanza, and older games like Wolf Gold.

Every theme imaginable is here, from ancient history to outer space and everything in between. There’s a substantial collection of Megaways titles too, plus a dedicated section for progressive jackpot games like Mega Moolah and its spinoffs or Blueprint’s Jackpot King range. You’ll find a range of high and low volatility games to suit all budgets, plus high RTP titles if you’re looking for the best value. I was also excited by the substantial number of slingo games, which are great if you want to freshen things up.

Although the slots library dwarfs that of the table games, there’s still a decent handful here, including low-stakes options like 10p Roulette, more realistic 3D titles, and exciting blackjack variants like Vegas Downtown and Single Deck.

Naturally, the best choice for these traditional casino favourites comes in the form of live dealer games. Once more, blackjack and roulette tout the most variety, including the likes of speed, auto, and VIP tables. The baccarat offering is similar. The only area lacking in my view is the game shows — while you’ll get access to mainstays like Crazy Time and Mega Ball, other sites have a bit more choice here. All things considered though, there’s not much missing from GenerationVIP’s library.

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Cashier

One of GenerationVIP’s biggest strengths is its payments. This online casino has one of the widest selections of supported services, so players are free to manage their bankroll in a way that suits them.

While debit cards will remain the go-to for many, e-wallet users are treated particularly well here. I was impressed to see PayPal, Skrill, Neteller, MuchBetter, and AstroPay supported. The latter is one of my favourite methods, combining the benefits of a prepaid card service like Paysafecard (which is also available) with the fast withdrawals and extra functionality of an e-wallet. It’s still fairly new and is not yet available at many casinos, so I’m always pleased when I find a site where I can use it for my gambling payments.

How about withdrawal speed? This is another area GenerationVIP does a fantastic job. Pretty much every method has the possibility to be processed instantly, although you’re most likely to receive an instant withdrawal via an e-wallet. The payments policy does caveat that withdrawals may take a few days depending on your chosen method, but during my tests, I cashed out to PayPal and had my money in just a few hours of request. Full marks here!

Support Options

'<p>Customer support is definitely an area where GenerationVIP can improve. For starters, it was difficult to find it — and the last thing you want to be doing when you run into an issue is hunting around for a way to get in touch. There’s no large ‘contact us’ button in the menu or the footer; instead, I found an email form via the FAQs. Interestingly, the FAQs mention that you can contact GenerationVIP via live chat although I found no trace of this option elsewhere.</p> <p>Those frustrations aside, the support team are prompt and responsive. They’re available seven days a week from 07:00 to 23:00 GMT, which will likely suit the majority of players. During my testing, I received a reply within an hour.</p> <p>So, what could GenerationVIP do better? For starters, it’s as simple as making the contact options easier to find. Then, I’d love to see the addition of the aforementioned live chat. A phone line would be a nice option too. Sites like CasinoCasino and Fun Casino do a fantastic job in this regard, with phone, email, and chat options available 24/7.</p> '

Customer support is definitely an area where GenerationVIP can improve. For starters, it was difficult to find it — and the last thing you want to be doing when you run into an issue is hunting around for a way to get in touch. There’s no large ‘contact us’ button in the menu or the footer; instead, I found an email form via the FAQs. Interestingly, the FAQs mention that you can contact GenerationVIP via live chat although I found no trace of this option elsewhere.

Those frustrations aside, the support team are prompt and responsive. They’re available seven days a week from 07:00 to 23:00 GMT, which will likely suit the majority of players. During my testing, I received a reply within an hour.

So, what could GenerationVIP do better? For starters, it’s as simple as making the contact options easier to find. Then, I’d love to see the addition of the aforementioned live chat. A phone line would be a nice option too. Sites like CasinoCasino and Fun Casino do a fantastic job in this regard, with phone, email, and chat options available 24/7.

Mobile Experience

Translating a desktop site to the smaller screens of phones and tablets isn’t an easy job. In my book, GenerationVIP has done a great job here. The site looks markedly different, with clearer categorisation and a little more breathing room for the games on offer. As a result, I actually preferred browsing the library on the mobile site, which felt snappy and responsive while giving me a clear view of the available titles. Speaking of which, you’ll get full access to the catalogue of more than 1,600 games no matter the device you’re playing on.

My only gripe is one shared with the desktop version of the site, which is the limited filtering options. This becomes particularly noticeable on small screens, as there’s much more scrolling required to get from A to Z. However, all other areas of the site worked flawlessly.

App Review

GenerationVIP does not currently offer a mobile app, which means users miss out on benefits like push notifications and biometric login. That said, the mobile site is still perfectly capable if you want to enjoy this online casino’s games on the go, and it won’t matter what device you use — phone or tablet, iOS or Android.

Summary

Without a doubt, there’s lots I like about GenerationVIP. I was particularly impressed by its robust payment options, not to mention the plethora of games. These are two of the most important factors for me — and likely many others — when choosing an online casino, and in that respect GenerationVIP fits the bill.

However, I’d love to see the site get a fresh coat of paint along with some UI enhancements. With a library this big, filtering options to narrow down your search are sorely missed. Everything’s there under the hood, and if GenerationVIP can nail the user-facing aspects of its site, it’ll be near the top of the rankings for sure. Fancy checking it out for yourself? Use our link to sign up and claim your welcome bonus.

Pros

  • Substantial welcome bonus – Enjoy the best of both with a matched deposit plus free spins.
  • Over 1,700 games – This enormous library features top developers in the business and spans slots, table games, and live casino.
  • Wide selection of payment methods – It’s all here, including debit cards, Trustly, and a number of e-wallets.
  • Fast payouts – Most payment methods support instant withdrawals, but you’ll be waiting a couple of days at most.
  • Compatible with mobiles and tablets – Play on the go via the mobile site, no matter which device you use.

Cons

  • 35x wagering requirements – Withdrawing your deposit bonus or free spins winnings is unlikely due to this condition.
  • Site appearance could be improved – It’s hard to filter through the games, and the design does look a bit dated.
  • Limited customer support options – You’ll only be able to get in touch via email, although the team is available seven days a week.
  • White Label

    No

  • Land-based UK Casino

    No



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Questions and Answers

  • The wagering requirements are 35x the value of the bonus. This applies to both bonus credit and free spins winnings. Say you claim a £50 bonus, you’ll have to wager £1,750 of your own cash before you can withdraw the resulting winnings.

  • Yes. GenerationVIP supports fast withdrawals via the majority of its payment methods, including debit cards, Trustly, and e-wallets. The latter services are usually the quickest, so if you want a fast withdrawal, we recommend cashing out with PayPal, Skrill, Neteller, or MuchBetter.

  • No, but you can still play your favourite games via the GenerationVIP mobile site. This can be accessed straight from the browser on all devices, whether you’re running Android, iOS, or something else entirely.