Intro

Are you looking for an online casino where you get treated like the VIP you are? If so, head to Lucky VIP and get yourself signed up. This is an online casino where everyone is treated like a VIP, whether they’re new to the world of online gambling or a seasoned pro. The casino has an abundance of high-quality games waiting to be played, along with lots of tempting special offers that you simply can’t miss out on.

Lucky VIP Casino offers new players a 100% matched deposit welcome bonus up to £50 on their first deposit, with a wagering requirement of 50x. 

There are also other bonuses to unlock on your second and third deposits. Lucky VIP will offer 10, 20 or 30 free spins following a second deposit of £10, £20 or £30, respectively. A third deposit of £20 will also give players a chance to spin the casino’s prize wheel, with a chance to land an extra £60.

This welcome bonus isn’t as generous as other casino sites which may put some players off. However, Lucky VIP makes up for this by offering players lots of additional opportunities to earn bonus winnings, all of which are available to view in the promotions section of the site. 

The casino runs a series of seasonal promotions throughout the year, ranging from daily cashback prizes to game-specific cash draws. 

Players that regularly check the promotions board on the Lucky VIP website will be well rewarded with bonuses. Before committing to a promotion, make sure you read the terms and conditions in full to understand what’s required in order to take home some winnings.

Software

The games at Lucky VIP come from around half a dozen different game providers, such as NetEnt, Microgaming, Play ’n’ Go, IGT, Evolution, Scientific, and Novomatic. It’s quite a good line-up of providers since it includes some of the biggest and most established names in the industry and all of the providers are known for producing high-quality games. Players can therefore expect to find lots of the most popular casino games at Lucky VIP.

Games

Lucky VIP has a huge collection of slot games, with over 700 to choose from. The biggest software developers all make an appearance in the extensive slot menu, with entertaining titles from Microgaming, NetEnt, Play’n GO, and many more. With so many slots available, there’s lots of variation in paylines, RTP percentage, and variance, so players can decide for themselves what they value most in a slot game.

Lucky VIP organises its slot games into various categories: new releases, Megaways, classics, and by game developer so you can browse through a list of your favourite developing house. Players can also use the search bar to look for a particular game by title if they know what they’re looking for. 

There’s also a category of exclusive slot titles, which sets the casino apart from the rest of the field by offering a unique offering to its players. Some of the exclusive games include Atlantis Megaways, Tiki Runner, and Buffalo Wild. 

Progressive jackpot fanatics are also well-catered for, with an impressive selection of over 150 games to choose from – although Mega Moolah is one notable absentee from the Lucky VIP library.

Live dealer lovers have a choice of just under 50 games which includes blackjack, baccarat, roulette, poker, craps, sic bo, and game show titles. All Lucky VIP’s live dealer games are provided by Evolution Gaming, the undeniable masters of the live casino world, so players are guaranteed the highest quality of games with HD streams, multi-camera angles, and professional croupiers taking bets and managing games. 

Live dealer games at the casino will suit a range of different budgets – for high rollers, there are plenty of VIP games with stakes that stretch as high as £3,000; for everyone else, minimum stake bets start as low as £1, so all players can experience the unique feel of a live dealer casino.   

Among the more adventurous live dealer titles available at Lucky VIP are Gonzo’s Treasure Hunt, Dream Catcher, Crazy Time, Football Studio, Mega Ball, and Dragon Tiger. 

There are 21 blackjack titles available at the casino, nine of which are live dealer games. The classic European and American variations are included, as well as unique blackjack variants that alter the house edge and playing rules. These games include Perfect Pairs, where players place side bets on achieving pairs in their hand, Blackjack Exchange, and Zappit Blackjack, where players can swap their hands for new cards. 

Single and multi-deck blackjack games are also included – players should bear in mind that in blackjack, the fewer decks in play, the greater the casino’s house edge. 

These games are suited to a range of budgets, and the casino’s live dealer blackjack titles give VIPs the chance to flex their high-roller muscles at a real table.

With 37 roulette titles supplied by four different game developers, there’s plenty for players to sink their teeth into at the famous wheel. The well-known American, European and French variants are all included, each with its own house edge. 24 of the 37 roulette games feature a live dealer, and players can select games based on their dealer preference. If you’re looking for something different, we recommend the Deal or No Deal roulette title, which combines an element of the popular game show with the classic casino game.

With a total of 13 poker titles, six of which are in a live dealer setting, poker fans are relatively well looked after at Lucky VIP. Texas Hold’em, 3 Card Stud, and Jacks or Better are the different variants on offer from this online casino, while there’s also a Caribbean Stud variant in the live dealer poker portfolio. 

Lucky VIP offers customers a choice of three different payment methods: PayPal, Paysafecard, and debit card payments – covering Maestro, Mastercard and Visa bank accounts. Players can deposit and withdraw with all these methods except Paysafecard, which doesn’t facilitate withdrawal requests. 

Although the casino offers a limited number of banking options, it is committed to paying out 80% of its withdrawal requests within ten minutes, which can be hugely beneficial for players looking to get their hands on their winnings as soon as possible. When using a debit card to make a withdrawal, faster payouts are dependent on banks that can process these transactions at speed – such as Barclays, NatWest, HSBC, Nationwide, RBS, Revolut, and Marks and Spencers. Other banking institutions have slower authorisation processes, and users of these banks will typically receive their winnings within three working days. 

As an all-rounder, PayPal is an exceptional banking option at online casinos, offering fast payouts, high limits, and rock-solid security infrastructure. Players should note that Lucky VIP asks for higher minimums on deposits and withdrawals for PayPal payments, rising to £20, compared to £10 for other options.

Design & Usability

Lucky VIP has an intuitive, attractive, and simple website design with clearly defined features leading you exactly where you want to go, as well as a striking silver and dark blue colour scheme. Games can be filtered by type or identified in the search bar, though an additional filter for game developers would also be handy. The site is eager to point users in the direction of the latest games, meaning that players are encouraged to sample the absolute best in the online gambling world. Players are also invited to check out the Promotions page, where Lucky VIP lists its numerous bonuses and promotions.

Support Options

Lucky VIP has good customer service facilities, including email support, a 12-hour phone line that runs from 8am to 8pm, and an excellent live chat feature available from 3am to midnight, seven days a week. Staff are friendly, responsive, and are eager to resolve any issues as quickly as they can. 

24/7 service would be helpful, but aside from that, the options are very good here.

Lucky VIP doesn’t currently have a native app available for Android and iOS players to download. However, customers are still able to access the casino from their mobile via the mobile-optimised site, which mimics the desktop design, although the layout has been adjusted to compensate for smaller smartphone screens.

App Review

There isn’t currently an app for Lucky VIP.

Loyalty and VIP Rewards

There’s one area in which Lucky VIP really lives up to its name: loyalty schemes and VIP rewards. All players at the casino will start accruing loyalty points from the moment they place their first bet. Here’s how it works:

• £1 bets on exclusive slot titles will earn players three loyalty points
• £1 bets on all other slots will earn players one loyalty point
• £1 bets on scratch card games will earn players two loyalty points
• £2 bets on all other games will earn players one loyalty point

Players can easily keep track of their loyalty points total by visiting the Loyalty Points Balance section of their casino account. 

A loyalty point is equal to £0.001, meaning that 1,000 loyalty points equate to £1. At this point, players can start exchanging loyalty points for bonus amounts, competition or tournament entry, and other goods – all of which will be advertised on site. If players decide to convert their loyalty points into a bonus amount, whatever monetary value this bonus has will come with a 10x wagering requirement. 

Although it may seem like you’ll need to amass a lot of loyalty points to make them count, these points will never expire, so players can steadily build their totals over time.

Customer Support